Privacy Policy
Last updated: June 2026
Caravan and Camping SA respects your privacy and is committed to protecting the personal information we collect and handle.
This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with us, including through our website, events, memberships, exhibitor applications, ticketing, competitions, marketing activities and general enquiries.
We aim to manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to our organisation.
Who we are
Organisation: Caravan and Camping SA
Website: https://www.caravanandcampingsa.com.au/
Contact: contact@caravanandcampingsa.com.au
Postal address: 65 Goodwood Road, Wayville SA 5043
What personal information we collect
The types of personal information we may collect include:
We only collect personal information that is reasonably necessary for our functions and activities.
How we collect personal information
We may collect personal information when you:
We may also collect information from third parties where appropriate, such as ticketing providers, event partners, contractors, publicly available business directories, or platforms you have used to interact with us.
Why we collect, use and disclose personal information
We collect, use and disclose personal information to:
Marketing communications
We may use your contact details to send you marketing communications about events, industry updates, member opportunities, exhibitor opportunities, promotions and related services.
We will only send marketing communications where we have your consent or are otherwise permitted by law. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Website, cookies and analytics
Our website may use cookies, pixels and analytics tools to improve website functionality, understand visitor behaviour, measure marketing performance and improve our campaigns.
This may include information such as your IP address, device type, browser, pages visited, time spent on pages and referral source.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Our website may also include links or embedded content from third-party websites, such as videos, maps, social media feeds or ticketing platforms. These third parties may collect information in accordance with their own privacy policies.
Photos, videos and event media
We may take photos and videos at our events for marketing, social media, media releases, publications, advertising and archival purposes.
Where practical, we will provide notice at events if photography or filming is taking place. If you do not wish to be photographed or filmed, please speak with our team at the event or contact us.
For children and young people, we will take reasonable steps to ensure images are used appropriately and, where required, with parent or guardian consent.
Who we may share personal information with
We may disclose personal information to:
We do not sell personal information.
Overseas disclosure
Some of our third-party service providers may store or process information outside Australia. This may include cloud, email marketing, CRM, analytics, ticketing, advertising or social media platforms.
Where practicable, the countries where overseas recipients may be located include: [Australia, New Zealand, United States, United Kingdom, European Union, Singapore, India].
Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include secure systems, password protection, access controls, staff training, secure storage, data backups and limiting access to personal information where appropriate.
However, no method of online transmission or electronic storage is completely secure.
How long we keep personal information
We keep personal information for as long as reasonably required for the purpose it was collected, including to meet legal, accounting, insurance, reporting, event management and business requirements.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it, unless we are required to keep it by law.
Accessing or correcting your personal information
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, incomplete or out of date.
To make a request, contact us at:
Email: contact@caravanandcampingsa.com.au
Phone: (08) 8272 4468
Postal address: 65 Goodwood Road, Wayville 5034
We may need to verify your identity before responding to your request.
Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us first so we can investigate and respond.
Email: contact@caravanandcampingsa.com.au
Data breaches
If we become aware of a data breach involving personal information, we will take steps to assess and respond to the breach.
Where the Privacy Act applies and a data breach is likely to result in serious harm, organisations must notify affected individuals and the OAIC under the Notifiable Data Breaches scheme. (OAIC)
Automated decision-making
We do not currently use automated decision-making systems to make decisions that would significantly affect a person’s rights or interests.
If this changes, we will update this Privacy Policy to explain what personal information is used and the types of decisions involved.
Children and young people
Our events and website may be accessed by families and young people. We do not knowingly collect personal information from children without appropriate consent, unless it is reasonably necessary for event participation, safety, competition management or another legitimate purpose.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, systems, services or legal obligations.
The updated version will be published on our website with the latest review date.