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Company: Offline Campers
Job Type: Full Time
Location: Elizabeth South
How to Apply: In your resume and cover letter, please address the selection criteria and highlight your experience. Please email your cover letter and resume to: jobs@offlinecampers.com.au
At Offline Campers, we create award-winning, Australian-made camper trailers at our home in the historic Holden Facility in Elizabeth. We’re about embracing the spirit of adventure with a sense of luxury through innovative solutions to changing customer needs. From small beginnings building our first camper in the family shed, to now manufacturing 50 trailers a year across five models.
With the recent success of our Offline Solitaire Hybrid we are now seeking a talented Sales Professional who is eager to grow in an exciting and forward-thinking workplace.
Key Responsibilities:
Sales & Customer Engagement
Lead sales growth by identifying and pursuing new customer opportunities.
Create and maintain strong relationships with customers, working with them to understand their individual needs and provide tailored solutions.
Become a product expert, understanding the physical attributes and communicating the benefits of each aspect.
Provide exceptional customer service from initial contact through post-sale support.
Represent Offline Campers at industry events and trade shows, identifying new prospects, writing quotes and receiving deposits.
Assist visitors to the showroom/workshop, offering expert product advice and demonstrations.
Provide video walk throughs of our trailers to interstate customers.
Communication & Administration
Answer phone calls, emails, and web queries in a timely and professional manner.
Manage customer enquiries, orders, and follow-ups to ensure satisfaction.
Work closely with the marketing, manufacturing and office teams to align sales strategies with company goals.
Keep our Customer Management System (CMS) updated and document customer relationships throughout the sales process.
Keep detailed notes to form breadth and depth of customer insights.
Industry Shows & Brand Presentation
Maintain and update displays at industry shows to ensure a visually appealing and engaging environment.
Ensure all products are well-presented, stocked, and ready for demonstrations, both at industry shows or in the showroom.
Assist with the logistics of interstate shows including transportation, set-up and pack down where necessary.
Qualifications & Skills:
A natural ability to build rapport, expertly handle stalls and objections, and find the right path to converting leads into happy customers.
An uncanny knack at finding opportunities to close deals effectively.
Proven experience in sales, preferably within the automotive or outdoor adventure industries, selling high value products ($100k+)
A genuine passion for camping and off-road adventures.
Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities.
Ability to work independently and as part of a collaborative team.
A presentable and professional demeanour, reflecting the Offline Campers brand.
Willingness to travel interstate for industry and trade shows.
You will need to hold a current driver’s licence.
What We Offer:
Innovation: A truly supportive and innovative work environment that encourages growth and creativity.
Quality: Investment in career advancement and training to build a culture of excellence.
Passion: Be part of a passionate and talented team dedicated to innovation and quality.
Family: Weekly toolbox meetings, monthly team breakfasts, free soft drinks and FUIC.